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Spybot Search and Destroy 

Service and support PepiMK Software is based in Germany, but no technical-support phone number is provided. The Spybot site offers e-mail support, but our test e-mail was never answered. Although Spybot was developed and is maintained by only one person, the help file is nevertheless pretty complete. Also, the Web site contains a basic FAQ. While there are a few undocumented features in Spybot Search and Destroy, there are a great many useful tools here that are quite self-explanatory.

Although there is no telephone technical support, the in-program help file should answer most questions.

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